Privacy policy

1. Introduction

Welcome to Fuzespark ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. The data we collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes email address.
• Technical Data includes internet protocol (IP) address, browser type and version, and device information. IP address and user agent are persisted alongside each authenticated session record for security and abuse-prevention purposes, and are deleted when the session expires or is revoked.
• Usage Data includes information about how you use our website and services.
• Analytics Data includes page views, clicks, session duration, and feature usage to improve our services.
• File Data includes profile pictures, avatars, and any files you upload to our service, stored securely on our cloud storage infrastructure.

3. How we collect your data

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us your information by filling in forms or contacting us.
• Account registration. When you register, we collect your name, email address, and password to create your account.
• Automated technologies. As you interact with our website, we automatically collect technical data using cookies and similar tracking technologies.
• File uploads. When you upload files such as profile pictures or avatars, we store them securely on cloud storage infrastructure for delivery and display within our service.

4. How we use your data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data to:

• Register you as a new user
• Provide and improve our services
• Manage our relationship with you
• Administer and protect our business and website

5. File storage and uploads

When you upload files to our service, including profile pictures and avatars, we handle your data as follows:

• Files are stored securely on cloud storage infrastructure with encryption at rest
• Profile pictures and avatars are automatically processed and optimized for performance
• Files are served through a secure content delivery network for fast access
• You can delete your uploaded files at any time through your profile settings
• When you delete your account, all associated files are permanently removed

6. Subprocessors

We rely on the following third-party processors to operate the Service. Each is bound by a data processing agreement and processes personal data only on documented instructions from us:

• Cloudflare, Inc. provides object storage (R2) for uploaded files and avatars, and bot protection (Turnstile) on our contact form, based in the United States with global edge delivery.
• SMTP2GO delivers transactional email such as verification and password reset notifications (United States).

7. International data transfers

Your personal data may be transferred to and processed in countries outside your country of residence:

• Our service providers may process data in the United States and other countries
• We ensure appropriate safeguards are in place for international transfers
• These transfers are governed by EU Standard Contractual Clauses or similar legal mechanisms

8. Cookies and tracking

Our website uses cookies and similar tracking technologies to provide functionality and improve your experience:

• Essential cookies are required for authentication and session management through Better Auth
• We use secure, HTTP-only cookies to maintain your login session
• Cookies help us remember your preferences and settings across visits
• You can control cookie settings through your browser, but disabling essential cookies may affect site functionality
• Third-party services like Cloudflare Turnstile may use their own cookies as described in their privacy policies

9. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We use encryption to protect your information.

10. Your legal rights

Under data protection laws, you have rights including:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing

11. Contact us

If you have any questions about this Privacy Policy, please email us at contact@fuzespark.com